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every call

answered

An AI receptionist that picks up every call, rings new enquiries back within minutes, and chases the ones who went quiet.

The difference Clustraq Voice makes

Without it

  • A call comes in while you are busy and goes to voicemail.
  • An enquiry at 9pm waits until someone opens up in the morning.
  • The ones who went quiet never get called again.
  • Nobody is quite sure what was said or what was promised.

With Clustraq Voice

  • Every call is picked up on the first ring, however many come at once.
  • An enquiry at 9pm gets a call back within 60 seconds.
  • Quiet enquiries get chased without anyone having to remember.
  • Every call is recorded, written up and kept in one place.

It fits the phones and the number you already have

01

We connect to your phones

If your system can take an outside connection, we use it. If it is locked down, or you have none, we supply ours.

02

You keep your number

Your number stays, as long as it can sit on a line or SIM of its own. Numbers abroad and cloud numbers work too.

03

A person can take over

Any call can be passed to your team mid conversation, with everything said so far handed over.

The work it takes off you

Talks like a person

Knows when to speak and when to listen, so nobody gets talked over and there are no awkward pauses.

Answers the questions people ask

What you charge, what you do and how long it takes, straight from what you have told it.

Takes the booking

Puts it in your calendar and sends the caller the details on WhatsApp.

Remembers what was said

Picks up a name, an order number or a preference from earlier in the call, so nobody has to repeat themselves.

Checks before it commits

Reads the key details back before the call ends, so mistakes get caught there and then.

Calls your list for you

Works through a list, spaces the calls out, tries again later if nobody picks up, and knows a person from a voicemail.

Writes it all up

Updates your systems with what was said, what happens next and how the call ended.

Where every call lands

Everything Clustraq Voice does shows up in your own client portal. Open it from your desk or your phone.

Built with enterprise-grade security in mind. You sign in with your face or your fingerprint, and you only ever see your own data.

CLIENT PORTAL
OVERVIEW

Good afternoon

Today7 days30 days
CALLS ANSWERED1720 missed, 38 after hours
BOOKINGS MADE4928% of calls
REVENUE BOOKEDAED 17,180up AED 2,310 on last week
NEW ENQUIRIES CALLED BACK38within 4 minutes on average

Calls and bookingscalls booked

Calling campaignRunning

Enquiry follow-up, October

Maya calls each enquiry, books it and logs the result.

Called62 of 140
Booked18
Call back9

Latest callsrecording, transcript, summary

Call quality

92

Right price quoted 100%

Details confirmed 96%

Booking offered 91%

Callers felt positive in 82% of calls.

Connected

Every call and booking lands in the tools you already use.

CALLS

Every call, logged

Click a row to open the recording and transcript.

WHENCALLERREASONOUTCOMELENGTHTYPE
CAMPAIGNS

Calling campaigns

Upload a list. Maya calls everyone on it and logs what happened.

BOOKINGS

Bookings

Booked by Maya, straight into your calendar.

FOLLOW-UPS

Nothing waiting on someone to remember

Raised automatically when a call needs a human.

REPORTS

This month

Download it or have it emailed to you.

CALLS742up 9%
BOOKED20828% of calls
REVENUE BOOKEDAED 71,400up AED 8,100
AFTER HOURS16422% of calls

Why people called

CALL QUALITY

How Maya handled the calls

Scored on every call, not a sample.

Score

92

Right price quoted 100%

Details confirmed 96%

Booking offered 91%

Handed to a human when asked 100%

How callers sounded

INTEGRATIONS

Connected tools

Turned on for you. Nothing to install.

Enquiries Called BackBookings Taken

Quiet Leads ChasedEvery Call Written Up

Frequently asked questions

We start with a short call to understand how your phones work today. Then we build your agent, you listen to it and approve it, and we go live. Nothing goes live until you have heard it.

Either works. Your existing number can carry on as it is, as long as it can sit on a line or a SIM of its own for Clustraq Voice to answer on. If that is not possible, we set up a new one for you.

It passes the call to a real person and hands over what has already been said, so the caller does not have to start again. If nobody picks up, it raises a follow-up in your portal so the call is not lost.

English today. We are testing others and will add them as they are ready, so tell us which ones your callers use.

You choose. Month to month if you want the flexibility, or a longer plan at a better rate.

It does not call in sick, does not need training, and can take twenty calls at once at two in the morning. It is not a replacement for your team, it is cover your team cannot give on its own.

Most are software only, so the phone side is left to you. We set up the connection to your phones and look after it, and we check your calls and your process are ready for an agent before we switch one on.

Ready When You Are